Store Policy

TERMS OF USE AND ONLINE PRIVACY POLICY

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1. Introduction
These Terms of Use (incorporating our Privacy Policy) ("Terms") govern your ("the Customer", "you" or "your") access to and use of the services we offer from time to time, including our online store, which allows you to purchase various paint and related products ("Products") as updated on the Paint Trade website ("Website") from time to time.

 

2. About Us
The Website is provided and operated by Paint Trade (Pty) Ltd ("Paint Trade", "we", "our" or "us").

 

3. Acceptance
These Terms constitute a legally binding agreement between you and Paint Trade. You accept these Terms by accessing or using our Website and/or registering an account. If you do not agree with any part of these Terms, please refrain from using our Website.

 

4. Term
These Terms become effective upon acceptance and continue indefinitely unless terminated by either party.

 

5. Account Registration / Guest Checkout
You may register an account or check out as a guest. All information provided must be accurate. You are responsible for maintaining the confidentiality of your account details. Notify us immediately of any unauthorised use or security breach.

 

6. Electronic Communications
By using our Website, you consent to receiving electronic communications, including emails, text messages, or notices via the Website.

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7. Licence
We grant you a limited, revocable, non-exclusive licence to use the Website in accordance with these Terms.

 

8. Use of Website
You agree to use the Website lawfully and respectfully. You must not infringe on the rights of others, impersonate individuals, post false content, or misuse the Website in any unauthorised manner.

 

9. Orders
All orders must be placed via the Website. We strive for accuracy in product details and pricing but reserve the right to correct errors, update information, or cancel orders without notice.

 

10. Sale Confirmation
An order is only confirmed upon full payment and our acceptance. We reserve the right to cancel orders due to availability or pricing errors.

 

11. Payment
We accept credit cards, EFT, or other methods listed on our Website. All payments are processed via third-party providers. Transactions may be reviewed for fraud prevention.

 

12. Shipping & Delivery
Products are delivered by third-party couriers. Delivery details and fees are confirmed during checkout. We are not liable for delays or damages once the order is handed over to the courier.

 

13. Returns
Mixed paint and electrical items are non-refundable. To cancel an order, contact us within 7 days of delivery. Approved returns may incur a 15% handling fee and must be returned in original packaging.

 

14. Third-Party Providers
We source Products from third-party suppliers and are not liable for losses or damages related to their performance. You agree to indemnify us for any claims arising from their Products.

 

15. Marketing Consent
You agree to receive marketing material including promotions and offers.

 

16. Usage Restrictions
You may not attempt to interfere with our Website’s functionality or access it unlawfully. Automated tools, reverse engineering, or unauthorised data collection are prohibited.

 

17. Content Disclaimer
We do not guarantee the accuracy of product descriptions or claims from suppliers. You agree to use the Website at your own risk and indemnify us against any resulting losses.

 

18. Non-Circumvention
You agree not to circumvent or attempt to bypass these Terms in any way.

 

19. Intellectual Property
All intellectual property on the Website belongs to Paint Trade or our licensors. Reproduction or misuse without consent is prohibited.

 

20. Disclaimer
We make no warranties regarding the Website or Products. Use is at your own risk.

 

21. Indemnity & Limitation of Liability
You indemnify Paint Trade and our affiliates against all claims or damages related to your use of the Website or Products. We are not liable for indirect, incidental, or consequential damages.

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22. Privacy Policy
We collect and process your personal information to fulfil orders, provide support, and send marketing communications. We do not store your banking details. Your data is stored securely and may be transferred internationally. You may request access or deletion of your data.

 

23. General
All legal notices must be sent to info@painttrade.co.za. These Terms are governed by South African law. We may amend these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.

 

Paint Trade (Pty) Ltd

Email : mailto:info@painttrade.co.za

 

Website : www.painttrade.co.za

 

Country of incorporation: South Africa